We accept payment by any of the following methods:
Please pay as soon as possible after making your purchase, as that will allow us to post your item to you sooner!
We offer FREE shipping on all orders other than Country, Rural and Far distant area's!
If our courier service charges us high rates to your area of delivery we will ask the customer to pay a portion of the amount.
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it one or two days after dispatch (for orders sent to Metro area's).
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Kandila Sand is natural sand having natural bright color. It is suitable for general aquarium use and also good as cosmetic sand for planted aquarium, it is also ideal for your Reptile buddies!